Electrical safety, fire alarm and compliance services across London, Essex and the South East 0208 051 3843 · bookings@phoenixsafetygroup.co.uk
Failed EICR Specialists

Failed an EICR?
We Can Put It Right.

Phoenix Safety Group carries out EICR remedial works across London and Essex. Whether we issued the report or another contractor carried out the inspection, we can review the observations, quote the works and help return the installation to a satisfactory condition.

Don't panic when an EICR fails.

A failed EICR does not automatically mean a rewire is needed.

Many unsatisfactory reports are caused by issues such as missing bonding, unsuitable accessories, incorrect circuit protection, damaged fittings, consumer unit defects or other relatively straightforward faults.

We review every observation individually and provide practical recommendations based on the actual condition of the installation.

We regularly rectify:

  • C1 observations
  • C2 observations
  • Further investigation items
  • Consumer unit failures
  • Missing earth bonding
  • Damaged accessories
  • Fire rated installations
  • Circuit defects

Already Have An EICR Report?

Send us the report and we'll review it before quoting.

Review Report

We assess the observations and identify exactly what is required.

Fixed Quote

Clear pricing for remedial works before any work starts.

Close Out Compliance

Works completed correctly with certification and documentation.

TESC registered compliance workflow

Phoenix Safety Group can register EICR outcomes and remedial progress through The Electrical Safety Council database where required.

View TESC

Common Reasons For A Failed EICR

These are some of the most common observations we encounter.

Consumer Unit Issues

Older fuseboards, missing RCD protection, unsuitable devices and damaged equipment.

Missing Bonding

Water and gas bonding not installed or incorrectly sized.

Damaged Accessories

Cracked sockets, broken switches and exposed live parts.

Electrical Safety Defects

Potentially dangerous conditions requiring correction.

Circuit Problems

Incorrect protection, poor connections and wiring defects.

Further Investigation Items

Issues requiring additional testing before certification.

Our Remedial Process

A straightforward route from failed report to compliance.

Step 01

Send Report

We review the observations.

Step 02

Receive Quote

Clear pricing for corrective works.

Step 03

Complete Works

Qualified electricians rectify defects.

Step 04

Issue Certification

Documentation issued and compliance restored.

Frequently Asked Questions

Common questions from landlords and property owners.

Can you quote from another contractor's report?

Yes. We regularly provide remedial quotations from third-party EICRs.

Do I need a full rewire?

Usually not. Many failed reports involve specific defects rather than complete rewires.

Can you carry out the retest?

Yes. We can test the completed works and provide the relevant certification.

Do you work with landlords and agents?

Yes. We regularly work with landlords, HMOs, managing agents and businesses.

Need A Remedial Works Quote?

Send us your EICR report and we'll tell you exactly what's needed.

Request Quote

Send Your EICR

If you already have a failed report, include the observations and property details and we'll review it.

Request A Quote